Comments on: Userfly.com: Privacy Concerns with Keystroke Logging http://www.3rdpartyfeedback.com/2009/01/19/userfly-privacy-concerns-with-keystroke-logging/ Beyond the Boardroom Fri, 19 Aug 2011 04:12:08 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Ed Kohler http://www.3rdpartyfeedback.com/2009/01/19/userfly-privacy-concerns-with-keystroke-logging/comment-page-1/#comment-12 Ed Kohler Thu, 22 Jan 2009 04:48:09 +0000 http://www.3rdpartyfeedback.com/?p=152#comment-12 DoToBi, I think there's value in the data regardless of knowing the user's goal. As a website owner, you know the goal you're hoping to achieve on the page. If users are using the page differently than that, you've learned something. It's either not clear to them what to do, or they don't care. DoToBi, I think there’s value in the data regardless of knowing the user’s goal. As a website owner, you know the goal you’re hoping to achieve on the page. If users are using the page differently than that, you’ve learned something. It’s either not clear to them what to do, or they don’t care.

]]> By: DoToBi http://www.3rdpartyfeedback.com/2009/01/19/userfly-privacy-concerns-with-keystroke-logging/comment-page-1/#comment-11 DoToBi Wed, 21 Jan 2009 09:39:14 +0000 http://www.3rdpartyfeedback.com/?p=152#comment-11 This is a great tool for observing visitors using your website, but unless you know what each visitor's goal is it is impossible to draw any conclusions as to whether they had a successful visit, whether they had difficulty using your site, whether they got lost, frustrated, etc... So while it might be fun to watch people using your website, Userfly can't be used as any kind of analytical tool to help improve your website. This is a great tool for observing visitors using your website, but unless you know what each visitor’s goal is it is impossible to draw any conclusions as to whether they had a successful visit, whether they had difficulty using your site, whether they got lost, frustrated, etc…

So while it might be fun to watch people using your website, Userfly can’t be used as any kind of analytical tool to help improve your website.

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